Driver Training Centre will respect your privacy and ensures that all information provided to us is lawfully processed and held in accordance with the Data Protection Act 1998. Personal / sensitive information is considered to be any information that identifies a living person.
Driver Training Centre will control the data you supply and we agree to collect and control this information in accordance with the Data Protection Act 1998.
Driver Training centre will collect information from you when you submit an enquiry. The information we collect is: Your name, email address, and IP address, the code that identifies your computer.
Driver Training Centre Will only use the information you provide us with to make improvements to our service, action any requests you make, supply you with requested information, conduct market research
Driver Training Centre will not share your personal data with others.
To ensure compliance with the data protection act 1998 Driver Training Centre will be happy to provide any information we hold on you.
Explain the problem or concern, either verbally or in writing, to your instructor, or member of staff with whom you are dealing, as they may be able to resolve the matter for you quickly.
Please make sure they understand your complaint properly and what you think should be done to put things right.
If you are still not happy with the situation then either write to or ask to see the senior instructor.
If neither of these people have not been able to resolve your complaint and you still feel aggrieved then you should bring the matter to the attention of the Complaints Department.
You can do this in person or in writing at the address below.