Terms & Conditions 2017-08-31T15:21:00+00:00

Terms and Conditions

  1. Full settlement of fees is required at time of booking.
  2. Payment accepted by debit/credit card, cash or bank transfer
  3. We reserve the right to charge 4% above the bank base rate prevailing at the time, on all balances outstanding beyond 30 days from date of invoice.
  4. We reserve the right to take any outstanding balances due from the customer’s Credit / debit card on the due date.
  5. In the event of delegate failing to attend the course, the full course fees will be payable.
  6. Deposits and any fees for courses or tests not taken or completed are non-refundable.
  7. Driver Training centre will endeavour to arrange course dates required by the trainee however no guarantee can be given.
  8. Where external examinations have been arranged for the candidate by Driver Training Centre, we accept no liability for the accuracy of candidate details should a dispute arise with the external examination body.
  9. Every effort is made to ensure course notes, presentations and any relative training material is correct at time of print. Driver Training accepts no responsibility for any errors or omissions.
  10. If DVSA test fee increase after booking, customer to pay the amount of increase.
  11. In the event of driving tests rearranged by the DVSA, extra fees for hire of vehicle will be charged, this can usually be reclaimed from the DVSA.
  12. Driver training Centre accepts no financial penalty as a result of any event i.e. loss of wages etc.
  13. Driver Training Centre will endeavour to keep trainees in the same vehicles unless operational requirements require otherwise.
  14. Driver Training Centre cannot guarantee the same vehicle or instructor for re-tests.
  15. Trainees must be aware that adequate provision is made to ensure drivers attending courses are able to comply with the rest requirements laid down in Driver Hours Regulations, and the Working Time Directive.
  16. Driver Training Centre reserves the right to cancel, postpone or reschedule courses due to circumstances beyond our control.
  17. Driver Training Centre at its absolute discretion reserves the right to terminate or cancel any training course for any of the following reasons, the list to be not exhaustive.
    1. Failure to produce the correct licence entitlement for the category of training required will render any courses booked void, any payments already made and any payments outstanding will be payable in full, any course requiring rebooking will be at extra cost.
    2. The Instructor suspects the student is under the influence of any Alcohol or Drugs.
    3. The student demonstrates unruly behaviour of any kind.
    4. We will not tolerate any verbal, physical, or racial abuse to any members of staff, or any member of the public in anyway whatsoever.
    5. Any misuse of equipment whilst in control of a Driver Training Centre vehicle of any type whatsoever.
    6. Dangerous or reckless behaviour, whether driving or not, in any manner whatsoever.
    7. The trainee appears to be physically incapable due to lack of proper daily rest.
    8. Should the trainee fail to reach the standard required to undertake the DVSA driving test, Driver Training Centre reserves the right to refuse submission of the trainee for any such tests and the test fee would be forfeited and non returnable.
    9. If course fees are not paid in full before course start date.
  18. Any action taken or decided by any member of staff of Driver Training Centre is final and non-negotiable.
  19. Driving test candidates with three or more serious faults on their DL25 will require one training session as a minimum before re-testing.
  20. Any candidate that does not book a re-test within 2 months of failing a test will be required to complete a minimum of 1 training session before re-taking the next test.
  21. All courses must be completed within 12 months from the date of deposit being paid. After this time the contract expires and any unused training is null and void.
  22. Driver Training Centre will not be held responsible for the loss of any personal items left in the vehicle or on the company’s premises.
  23. All vehicles are fully insured, however there is a £250.00 excess in the event of any damage to the training vehicles or other vehicles caused by the trainees misconduct, they will be held liable for the excess.
  24. Whilst every effort is made to arrange the DVSA driving test as soon after the conclusion of training course, we do not guarantee this in any way whatsoever and cannot be held liable for any delays between training course and driving test. Any extra training required as a result of any delays incurred will be charged at extra cost.
  25. Candidates supplying vehicles for Trailer Training must ensure the vehicle is Legal, Roadworthy without any faults, electrical systems must be fully functional, the correct oblong number plate for the trailer must be supplied at time of training.
  26. Customers legal rights or obligations are unaffected by these terms and conditions.

Why Choose Us For Your Driver Training?

Modern Fleet of Vehicles

Our modern fleet of vehicles are regularly maintained, comfortable, easy to drive, and make licence acquisition a pleasure.

Quality Tuition

Our fully qualified Instructors will ensure you receive quality tuition for all categories of training.

Ideally Situated

Driver Training Centre is situated next door to the DVSA driving test centre at Hastings and provides easy access for any tests.Driver Training Centre has the resources and experience to deliver our customers requirements.